11 Comments »

  1. James T said

    LogMeIn Rescue is a great service, but is too expensive. I’ve recently switched over to Techinline Remote Desktop (www.techinline.com). Not sure if you’ve heard of this service, but it’s the same concept as LogMeIn, no installation required on either end since it runs through a browser, and is very easy to use since your client just has to open a page, get a number which you type in, and that’s it. Doesn’t get much easier than that, and it’s about a quarter of the price of Rescue. Although it’s not as fully featured, it’s more than enough for straighforward remote support

  2. instructtech said

    Hi James,

    Thanks for the information. I had not heard of Techinline. I will definitely look into that one. I’m always looking for new and better (and cheaper 🙂 ) ways to do things.

    Thanks for your comment.

    Amy

  3. Dean said

    A great article. I really do agree that LogMeIn rescue is a fantastic product – I use it every day and I don’t know how I would survive without it either!

    If you wanted to use LogMeIn Rescue for free, then you might want to try PCMagical.com (http://pcmagical.com/newengineer/)

    These guys combine LogMeIn rescue with PayPal, so you can use LogMeIn Rescue to do the remote support and then charge by the minute for your services.

    Its certainly cheaper than paying £75/month for a single licence!

    Take care,

    Dean

  4. instructtech said

    Hi Dean,

    Thanks for your comment. I haven’t tried PCMagical.com. I will definitely look into it. Our department purchases multiple user licenses of LogMeIn Rescue so that, if necessary, more than 1 of us can use it at a time.

    Thanks for the information.

    Amy

  5. Anthony said

    LogMeIn Free is a pretty good product, but it’s obviously limited in functionality and is not of much use for commercial means…At the same time, the Rescue service is a bit pricey..I’ve recently switched over to Techinline (http://www.techinline.com) which is very easy to use since it is browser based and requires no installation on either end, and it’s also a few times cheaper than LogMeIn Rescue while providing more than enough functionality. From what I’ve seen, that’s probably the most reasonable pricing out there for remote access tools.

  6. instructtech said

    Hi Anthony,

    Thanks for your comment. Someone else also recommended Techinline. I will have to test it out and might recommend it our director so we can save some money (which is always nice :)).

    Thanks for the information.

    Amy

  7. Ted said

    RNC, TechInline, and Proxy Network’s free trail version are all remote control software. Techinline does not require any installation, and LMI requires installation on all computers. Proxy’s requires installation as well, but comes with some extra features. There is a growing list of great software out there.

    • instructtech said

      Hi Ted,

      Thanks for the great information!! I’ll have to check those out.

      Amy

  8. Bob said

    Yes, agreed that LMI Rescue is very pricey. Everyone above mentions software that requires 3rd party servers which almost always charge monthly or yearly fees. ScreenConnect (http://www.screenconnect.com/) is an alternative that is self-hosted, thus eliminating those fees. SC can be hosted on any Windows based system and is much cheaper than LMI Rescue- definitely give it a try via SC’s 30 day free trial.

    • instructtech said

      Hi Bob,

      Thanks for the information about ScreenConnect. I have not looked at this one before, so will have to check it out.

      Amy

      • Bob said

        Cool. Yes, LMIR is very expensive. A good software but better alternative for non IT based businesses.

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